Shipping Policy
We use USPS Priority Mail and generally ship in-stock items the next business day. Priority mail gets anywhere in the U.S. in 2-3 days. We don’t usually provide a tracking number but if you are missing your package, we’ll track it for you. If you ordered an out of stock item, we will build it right away and ship it.
We do not use FedEx or UPS at this time except for very heavy orders.
Returns Policy
Our NO BULL Guarantee ensures your satisfaction. If you receive any item from us and decide it’s not what you want, just return it in unused condition and we will provide you with a full refund, including your original shipping costs. You are responsible for the return shipping.
If you receive the wrong item, email us the invoice number and a description of the problem. We will send out the correct item with a return label for you to send the incorrect item back to us. The returned item must be received within 10 business days; otherwise, you will be charged for both items.
If your holster ever comes unstitched or the clip breaks, we will replace or repair it for you. Please contact us to discuss the return/repair.
If your holster simply wears out due to regular use, we know you got your money's worth! We hope you buy another.
Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and is then encrypted into our payment gateway providers database, to be accessible only by those authorized with special access rights to such systems, and who are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect our or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of Children's Online Privacy Protection Act (COPPA); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
Changes to our privacy policy will be posted on this page. This policy was last modified on November 7, 2013.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Phone: 850-597-3294
Email: sales@talonholsters.com
Talon Holsters
20 Ram Blvd., Ste. 2
Midway, FL 32343
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